I recently had the start button go out on my Multicam 3000 that I had purchased new in 2005. So like any person would do I called the manufacturer and they gave me a number to the person in charge of my service area. So I called him and describe my situation in detail.
After a short conversation he said l could send it in and it would take four weeks or longer or I purchase a new hand held device for 1,200.
I was completely surprised by my options so I told the service guy that I would think about my predicament and get back with him shortly.
So, distressed I walked out into the shop and began brainstorming. I figure maybe by some chance of good fortune I could take out the bottom and replace it with a new one.
We began to disassemble the hand held device for the first time ever. I was at first nervous dealing with a device with such a large price tag, but as we ventured I became steady.
The buttons were soldered into a board that housed so many other switches it looked like a maze. Looking further I found the bad switch and right away knew this would be a difficult task especially since I had no tools equipped to handle this job.
I made a trip to radio shack and purchased a soldering stick and soldering tool that specializes in removing this type of switch application. Also bought some small electronic solder. The entire bill was like 35.00.
Got back to my shop and began to slowly and patiently remove the switch and within a hour I had taken the bad switch out and replaced it with a switch I never use on the device. This persistency saved me 1200.
Afterwards I must say that I feel mislead and misinformed by people I supplying my options and my advice to all out there in the world is never take for granted your ability to overcome anything.
Multicam, I still feel your equipment is top of the line, but please be willing to help people with more affordable options.