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JOHN Member


Seeking feed back from users of Laguna Smartshop 4x8, used in production type shop, running 8 hours per day to cut cabinet parts. Would you buy same machine again or other Laguna model router?

3/16/15       #2: LAGUNA CNC ...

I wouldn't, too many other options out there.

3/17/15       #3: LAGUNA CNC ...
B.H. Davis Member

Laguna is a general machine company that also sells a CNC. Most of the other good options for a router are dedicated CNC manufacturers.

BH Davis

3/17/15       #4: LAGUNA CNC ...

Do you really want a Chinese router?

3/17/15       #5: LAGUNA CNC ...
David R Sochar Member

I know little about CNC machines, but I am just one of many that have had bad experiences with Laguna over the years. Bought once, never again.

They position themselves in the marketplace as the go to place for the small shop growing. The shop that may not be aware of all the options or how to find out about them. The shop that, thru no fault of its own, may not know how best to go about such a major purchase. Laguna makes it easy.

Their other shop equipment occupies a strange niche - it isn't Delta or Jet, but it sure isn't SCMI or Altendorf either. Eastern European manufacture with odd motors and electrics.

3/17/15       #6: LAGUNA CNC ...
Manu Member

I have a Laguna sliding table saw. 3 Weeks ago my motor burned. When I called them to get a new one, the tech told me 4 weeks to have it......
Its only a table saw, I can't imagine with a CNC.

3/19/15       #7: LAGUNA CNC ...

Most first time entry level cnc buyers get distracted on how easy and affordable it is to get into cnc automation...some companies are good at distracting buyers from looking into the very thing they want to buy in the first place - a cnc.

Software is software, a machine can be built/configured with so many different ways. You need to focus on what you're buying and ask hard questions such as:
1. Pros/cons of industrial controllers vs PC controllers...ask other users and they will tell you their real experiences.
2. What brands and quality components are used on the machine and can you get parts/support from other than the machinery suppliers...relying on a single source is like putting all your eggs in one basket....always a bad idea.
3. How is the machine built, is it mechanically sound and easy to adjust if something goes wrong...
4. Is it stepper or servo motors and what kind of precision are you expecting for your applications
5. Many other factors to consider.

These questions/concerns only become the most important to some buyers AFTER they have made the purchase and it's too late then. Don't buy a machine because it's affordable because If you invest $20K even on a used cnc and it doesn't perform because of bad quality and support and you're using it as a boat anchor, then affordability is not in play, you've paid too much for a boat anchor. Buy a cnc because you've done a through research and understand the pros/cons...and if the one you decided on is not affordable, then just wait until you can justify the'd be much happier for the long-term.

I've been servicing cnc routers for 15 years and have seen and heard too many customers crying with no tears because even at $30, 40, 50K is a lot of money!

Do it right or don't do it....


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