Description
Operations Manager
Overall Responsibilities of the Operations Manager:
1. Manages day-to-day operations
2. Creates systems and processes. Becomes the champion of our ERP system
3. Holds people accountable
4. Trains and cross trains
5. Ensures that customers are happy
6. Keeps CEO in the loop
7. Manages costs purchasing materials and labor
8. Leadership role respected as a leader
OM Responsibilities:
Designing and implementing business operations
Establishing policies that promote company culture and vision
Overseeing operations of the company and the work of leadership team
Job Brief:
You will be the companys second-in-command and responsible for the efficiency of the business.
The OM role is a key member of the senior management team, reporting only to the Chief Executive Officer (CEO). Youll have to maintain control of diverse business operations.
Become an experienced and efficient leader. Develop excellent people skills, business sense and strong work ethics
The goal of the OM position is to secure the functionality of business to drive sustainable growth.
Responsibilities:
Design and implement business strategies, plans, and procedures
Set and coordinate with Beatriz comprehensive goals for performance and growth through scorecards.
Establish policies that promote company culture and vision
Oversee daily operations of the company and the work of managers and Leads (IT, Marketing, Sales, Engineering, Production/Manufacturing, safety, QA, Installations, etc.)
Lead employees to encourage maximum performance and dedication
Evaluate performance by analyzing and interpreting data and metrics through scorecards.
Report to the CEO all matters of importance
Assist CEO in maintaining high margins and profitability
Participate in expansion activities
Take on or manage special projects
Requirements:
Demonstrable competency in strategic planning and business development
Working knowledge of data analysis and performance/operation metrics
Working knowledge of IT/Business infrastructure, ERP systems, and MS Office
Outstanding organizational and leadership abilities
Excellent interpersonal and communication skills
Aptitude in decision-making and problem-solving
Creating a we can do it culture