Description
Job Summary
The Project Manager is responsible for the successful execution of high-end custom architectural millwork projects from award through final installation and close-out. This role works closely with Sales, Engineering, Production, and Installation teams to deliver complex, design-driven projects with precision, craftsmanship, and a best-in-class client experience.
The ideal candidate understands the demands of custom millwork in luxury hospitality and commercial environments, where quality, detailing, and coordination are critical to success.
Key Responsibilities
Client & Project Leadership
Serve as the primary point of contact for clients, designers, general contractors, and ownership teams.
Lead projects from handoff through completion, ensuring alignment with design intent, budgets, and schedules.
Maintain clear, proactive communication with all stakeholders, documenting all critical decisions impacting scope, cost, or schedule.
Scope, Budget & Schedule Management
Develop and maintain a comprehensive understanding of project scope, including custom fabrication requirements, materials, and finish specifications.
Manage project budgets, identify risks early, and drive cost control throughout the lifecycle.
Build and track detailed project schedules, including engineering, procurement, production, and installation milestones.
Preconstruction & Engineering Coordination
Oversee field verification, site conditions, and dimensional control to ensure accurate shop drawing development.
Collaborate closely with engineering to translate complex design concepts into fully coordinated, buildable shop drawings.
Review and manage submittals, RFIs, and approvals with a focus on constructability and quality.
Custom Fabrication & Production Oversight
Monitor project progress through production, ensuring adherence to design intent, material selection, and finish standards.
Coordinate closely with production to address challenges specific to custom, one-off fabrication.
Ensure compliance with AWI standards and Millex’s internal quality benchmarks.
Installation Management
Coordinate installation schedules and site logistics with general contractors and field crews.
Conduct site visits as required to oversee installation quality, sequencing, and issue resolution.
Lead project kickoff meetings, site coordination, and punch list completion.
Change Management & Documentation
Manage RFIs, change orders, and scope adjustments with clear documentation and cost/schedule impact tracking.
Maintain organized project records, including all correspondence, approvals, and revisions.
Deliver complete and professional close-out packages.
Quality Control
Champion quality across all phases—from submittals to fabrication to final installation.
Ensure all finished products meet high-end hospitality standards and client expectations.
Qualifications
5+ years of Project Management experience in custom architectural millwork, high-end casegoods, or specialty fabrication.
Strong working knowledge of AWI standards, construction documentation, and shop drawing processes.
Proven ability to manage complex, detail-driven projects in hospitality, multifamily, or commercial environments.
High level of attention to detail with an understanding of materials, finishes, and fabrication methods.
Excellent communication and organizational skills.
Proficient in Microsoft Office; experience with project management or ERP systems is a plus.
Self-driven with strong problem-solving capabilities and a commitment to accountability.
Willingness to travel and work flexible hours as required to support project success.
Ability to travel between office, factory, and job sites as required.
