|Home » Forums » Architectural Woodworking » Message||Login|
You are not logged in. Consider these WOODWEB Member advantages:
Good battery rebuilding service?8/4/14
Most people here are tool users so I thought I post this little rant here.
I've used Primecell (Cunard Associates) out of Bedford, PA for years for NiCad battery rebuilding. They've done dozens of batteries for me over time.
I recently had a batch of batteries that have not stood up to their normal quality levels. They've begun failing even before the batch I had done about 8 months before them. That earlier batch is still going strong while this last group of 3 is not holding a charge.
I've always been annoyed with Primecell for not ever answering the phone or email questions in a timely manner if at all. In the past the communication was always about services available but this is about a problem. As such the lack of response to inquires is even more disappointing.
I've emailed them 3 times to two different email address and left a couple voice messages on their "24 hour messaging system" about the problem. This has been over a 2 to 3 week period so even if they had gone on vacation they should have gotten at least one message.
Bottom line is they haven't responded to a single message. As you can imagine I will be seeking a new source for battery rebuilds.
Anyone have a good source?
Look for a batteries Plus they also do rebuilds
Well it been 3 or 4 weeks since my first email to Primecell and they finally called today. They are having me send in the offending batteries for review.
We'll see what happens.