I don't know what is actually going on, but I've been trying to play nice with suppliers, but firmly stating that if they don't fix this crap, we're all going to go down. I can't sell cabinets if I don't have cabinets to sell. Shipping jobs without hardware is a box of nightmares and the war criminals onsite treat items floating around like it's stray garbage creating even more lost revenue and issues. Plus what is relatively easy to accomplish in a shop just becomes a disaster onsite. Forgotten items, a tool that is normally 10 paces away is now a 45 minute drive, etcetera.
The wholesaler that I purchase most of my hardware through thinks things will be improving. True or not. I do not know.
I/we are a four man shop. We don't hammer through that much of anything. Last year we spent a hair under $38k on hardware, (including shop supplies like glue and abrasives), so maybe I'm in a sweet spot where my quantities are small enough I can squeak through. I use a spreadsheet track and keep orders organized. So far as of today, (02.08.22), we're at just over $5k in orders, so our pace is up with 39/365 days, or 11% of the year completed. Whereas last year, we would've been approximately $3800 at this time of year. Could be timing of orders swaying that potentially flawed logic as well.
I used to carry some inventory on slides. If I needed 20 sets, depending on what was already on hand, I'd usually order 40-50 pair. If I needed 50, I'd order 90 or better because of the price break at that quantity.
Today if I need 23 sets of a particular size, I order 24 sets. I just round up to the nearest box. Essentially the only slides we have sitting here, are spoken for with jobs that are at the finisher, in some stage of production, or are in the que. So far, that methodology has been working and I have not been waiting or waiting much, or shipping jobs sans hardware. I'm ordering slides at the very beginning of projects to allow ample time and trying to avoid issues.
My concern is some are thinking they are real smart, and by cleverly hoovering up all the slides, that somehow they will be immune to crap going completely sideways on them. When they aren't, they are just delaying the inevitable by a few weeks or months at best. To me, this line of thinking of not working with suppliers is what is creating a good portion of the problem we are facing.
Now, to be a complete hypocrite, if I would've had a lick of sense, March of 2020 I would've ordered Pallets of slide sizes, and pallets of hinges long before the supply issues would've been a thing. It would've created some financial stress, but nothing fatal. It certainly would've kept a few grey hairs out of my scalp. My little operation, I would've carried through, and stolen some work from others in the process. But I'm not a dick, I didn't contribute to the problem and I didn't do that. Now it's too late to have that mentality anyways, and as I said, it would've just delayed the inevitable, even going drastic and ordering more than a years worth of inventory at a time.
You do you. But unless you're somebody real major in this game and have some serious purchasing clout, you are not going to save your client list, your business, or your sanity by screwing the rest of us over. Go wipe that BS with the extra toilet paper you bought.