I’ve got a very bad experience with that company from Jinan city. In May 2021 we’ve agreed on a contract for a router with delivery to Warsaw. They prepared an order on Alibaba for me which I confirmed and shortly I paid them an initial payment of 1320 USD. After about three weeks they announced to me, the router is ready but I’ll have to pay them more - 380USD because, they said the total cost now was higher than they predicted. I didn’t agree with them. The router became too expensive for me. I wanted them to give me back my money. They said: no way. They put me new terms, now outside of Alibaba. They said: ” I donot want to debate with you, there are 3 ways to solve it: 1. Agree to the shipping cost increase +US$380. 2. Find a shipping agent yourself, do FOB Qingdao term, we will only charge the FOB machine cost(US$2720), 3. If you want to return the money, 50% in advance payment will be return.”
It’s a pure blackmail. Now they keep my money and they laugh at me. They refused to realize our contract and advised to me to take legal action in China.
After they behave like that it seems to me there's no factory. They are only Ms. Jiao Jiao and salesgirl and they sell dreams.
They catch clients and they are sweet until our first payment. After that, they put their own strict terms.
Everything is proved. Check: https://lnkd.in/eia886Qp

A $1320 CNC is definitely not a production machine. What made you think that a cheap Chinese CNC transaction through Alibaba would go well? When you buy from a cheap source to save money, you get what you pay for? Or in this case, maybe you don't even get it. Doesn't surprise me.

at 2720 for shipping (pretty good rate in todays terms) and they are correct shiiping increases are beyond most buyers and sellers control. they did not change the product cost. 390 on 2720 is pretty good right now for a cost halfway around the world. I used my own shipper as i was quoted 7 k from the chinese a while back and my shipping agent came in at 6950. i would pay the 380 or do what they propose and find your own shipper. easy enough to do.

if you wait you may see shipping cost rise again

The one thing you are not posting is the Chinese proforma or contract you are refering to ? You had yo have that in order to wire money to them

I have a contract on the router with shipping to Poland for 4,4 USD. It's that kind of router. Cheaper.
1320 USD is an initial payment 30% percent.
For me, the most important thing is that the company doesn't keep the terms of our contract. We don't accept behaviour like that.
We can imagine a different situation. I wouldn't like to pay 4,4 only for example 3,9 k USD. Will be alright ?

Post the contract

Here it's 127 USD more.
We agreed on something else.
We cry but we have to keep the terms of our contracts. Unless the second side accepts new terms.
The contracts work like that.

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No comment on who is right or wrong, but in the material market this past summer we were buying material for delivery sometime in the future at a price to be determined when it arrives.

Shipping from China has been a sh*t show. Used to be $2500 per container and now I'm hearing stories of $25K to ship and another $5K under the table to make sure it actually gets on a boat.